Privacy Policy

End User Privacy and Cookie Policy

Welcome to our Privacy Policy

This document explains what we do with the personal information that you give us. If you have not already done so, please read our User Agreement before reading this Privacy Policy. In general, we use the personal information that we collect from you to allow you to use the services offered by our website including Paid-For Content (the “Service”). This Privacy Policy applies only to our Service and not to any other company, individual, organisation or website that you may reach via a link from our website, except for those companies we mention below. If at any time you have a question about anything contained in this Privacy Policy or a general query on privacy, please contact us.

This privacy notice is provided by IpsoFacto  Limited .


Your use of our Service signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. Should we choose to change our Privacy Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

Registration Information

Although certain areas of our website are made available to all visitors, before you can use the Service, you will need to register your details with us in accordance with the registration details. The details we need are: name, residential and e-mail address and country of residence. We may collect your telephone number if you provide it.   If you have not already done so, please register your details. Should you not register your details, you will not be allowed to use the Service.

We reserve the right to ask for your date of birth to verify your age. Please note we will not collect the personal information of any individual who tells us he or she is under the age of 18.

How We Collect Information From You

As well as collecting Registration Information above, in order to process your account for the Service and in order to reconcile our accounts, Stripe or such other payment partner as we may use from time to time may provide us with information detailing the credits and/or debits made to your credit/debit card.

Cookie Settings

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They are widely used in order to make websites work, or work more efficiently. We use cookies to improve your customer experience on our website. Our cookies do not contain any personally identifying information, but they do enable us to relate your use of our site to information that you have specifically and knowingly provided to us.

Most browsers automatically accept cookies, but you can choose to change your cookie settings below. Please note this may prevent you from using parts of our websites.

By continuing to use our website you are agreeing for our website to:

  • Remember your log-in details
  • Make sure your logged in areas are secure
  • Make sure the website looks consistent
  • Allow you to share pages with social networks
  • Allow you to comment on blogs
  • Enable us to collect information about visitors to our site in an anonymous way – including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
  • Store your email address – this is just so we can recognise you when you return to the website at a later date and tailor the website to show offers/content that is more relevant to you. The cookie purely stores your email address and nothing else.

More on Cookies

When someone visits our site we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

The table below explains the cookies we use and why:

 Cookie  Name  Purpose  More information
Google Analytics  _utma These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the BBC website.

To opt out of being tracked by Google Analytics across all websites visit

YouTube Cookies

We embed a video using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Search Engine

The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.


‘Targeting’ cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. The third party provides these services in return for recognising that you have visited our website.

Targeting cookies are used to link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites and provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in.

You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.

How We Look After Your Information

We make sure that all the information we hold on you is as safe as possible. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.

What Do we Do With Your Information?

We use your information to provide you with the Service. We may contact you from time to time to let you know about our services which may include sending you newsletters and news on events that you may be interested in. You can elect not to receive such marketing material at any time by emailing or ‘unsubscribing’ from the marketing email.

When Do We Give Information That You Provide Us With To Other People?

Apart from entities that are involved in helping us to run our Site, we never give your information to any third parties. The entities that help us run our site are Tsohost, which provides hosting, Clever Squid, which provides design services to us, and Stripe [or other payment provider], which provides credit card payment processing services to us. In order to buy material from our Site you will have to comply with the terms of our payment partner, Stripe, and will need to review and agree to Stripe privacy Policy when you do so (see the Stripe terms and conditions at Stripe for further information). We and Stripe will share information with each other only to the extent necessary for the purposes of processing payments you make for materials from our Site and to enable us to retrieve payments from Stripe.

Tsohost provides the technology on which our Site runs and holds and maintains the databases in which data about our users is contained. Tsohost will only use data you provide to the extent necessary to enable us to operate the Site. We reserve the right to access and disclose individually identifiable information (i) to comply with applicable laws and government requests, (ii) to be able to operate our systems properly or (iii) to protect ourselves or our users.

How long do we keep your information?

During the course of our relationship with you we’ll retain personal data which is necessary to provide the Service to you. We’ll take all reasonable steps to keep your personal data up to date throughout our relationship. If you cease to use the Service, we will retain your personal information for at least five years.

You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests.

How can you access the information we hold about you ?

You have the right to request a copy of the information that we hold about you. If you’d like a copy of some or all of your personal information please email or write to us using the contact details noted below.

How To contact Us

If you ever want to change any information you have provided to us please contact us. You can always get in contact with us via email us at, write to us at The Studio, Orchard House, Church Road, Barcombe BN8 5TW  or phone us on 01273 400237.